Choosing an ELD Solution: What to Ask
Choosing the right electronic logging device (ELD) is critical. By making the right decision, you can simplify compliance, increase safety,…
The Mobilizz Method
When you are heading down the telematics and connected fleet road, you want a partner who is invested in your success and who will help you every step of the way.
Mobilizz is committed to our customers before Day 1, and will constantly deliver value through the Mobilizz Method.
We don’t take everyone
As much as we would love to take on anyone and everyone, it wouldn’t allow us to be experts in your field, nor would it allow us to deliver exceptional customer service. We have certain criteria our customers need to meet before we take them on. This means when you join Mobilizz, you can be assured to constantly be looked after.
Onboarding Phase
Getting started with telematics from scratch or transitioning from another provider is a big undertaking. And certainly not one you want to do alone.
When you join Mobilizz, you will undergo an extensive, detailed, and proven Onboarding phase, guiding you every step of the way to make you feel comfortable and at ease. We won’t stop until everyone at your company feels confident, knowledgeable, and prepared.
Customer Service, Forever
Once you have completed the Onboarding phase, the most important part of our relationship begins – Customer Service. Our Customer Success team will make sure you are always taken care of, that your questions are always answered in a prompt manner, and that you are getting the most value possible from our service.
